I would like to say that my experiences with A to Z rental have been second to none. Their team in not only the sales but in the parts and service department have all gone out of their way on SEVERAL occasions to help me out.
Whenever I am there, the guys behind the counter are helpful and courteous. Sometimes they are busy. As a matter of fact, they are quite often busy. Even with that being said, they do their best to help everyone in a quick and efficient manner.
I have found that they are very upfront about their rental and service policies. They take the time to tell everyone that they rent time and how much a diagnostic service will cost PRIOR to doing any work. That way, the customer knows what to expect.
I have purchased a LOT of equipment for my business there and they have never given me a hard time about parts no matter how small. They are always quick with a helpful tip on how to do simple repairs myself too.
Most recently, I had a brand new chainsaw blow up on me. Even though they are not responsible for it, their managers are doing all they can to help me resolve the issue with the manufacturer.
They also have just about every single part imaginable in stock... I highly recommend!
Geoff, Agave Tree and Landscape