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  • Here we go again. I just want to tell this manager "Bro! You've got it all and you're blowing it!!!!!". You have this beautiful restaurant, prime location, some killer fish and chips, but you're half empty. Why? Because you could give a rats ass about your customers! Once again we were seated and forgotten about. We sat there in plain sight and were never acknowledged for over 15 (19 to be exact) minutes. Meanwhile, we watched other people who came after us get their drinks and orders in. I waved at two servers and even the manager who suddenly were overcome with blindness. The table next to us said that it took over 20 minutes to get someone to acknowledge them too when they arrived. Unacceptable!! They were nice (or crazy) enough to stick it out for the good fish and chips. I refuse to spend my money on such poor service, and honestly, fish or no fish, I cannot fathom why you are still in business. I came back after your last apology for the same shoddy service and got treated exactly the same. But this time I was not giving you part of my hard earned paycheck. I had to seek you out before we left to tell you we were leaving and why. In all fairness, you apologized, but really did not seem to care (maybe even relieved). Such a shame.
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