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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-12-24 00:00:00 (xsd:dateTime)
itemReviewed	Swirl Wine Bar
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	From my wife in an email sent to this establishment: I am writing to inform you of the appalling service my mother and I received last night. Let me begin by saying, I have never been more offended in my life. I left your restaurant nearly in tears. My mother and I arrived on Saturday December 20th at around 5:30. When we arrived, there was only 1 other table occupied. As the evening progressed, the entire dining area was full with the exception of 1 table. This 1 table was set and waiting for guests. Our waitress then came to us and said " I really hate to do this but could you please take your drinks and move to the couch. We have an important guest coming and she gets crazy if her tables are not ready." At this point we had yet to receive our check and were not done with dining. We had planned on having another drink as this was a birthday celebration for my mother and she was enjoying the experience so much, we were not ready to leave. We then sat and stared at each other in disbelief. We could not believe it. I expressed my displeasure with our waitress. She was visibly uncomfortable and I find it disgusting that a manager sent her to do their dirty work and put her in that position. Then walks in a woman who clearly thought she was royalty and your staff began racing around and pulling out chairs and taking their coats etc.. The woman then looked over at my mother and I and gave a sneer that let us know we were clearly a problem for her. As soon as they sat down drinks and food were immediately placed in front of them and they were even asked if the temperature of the room was ok for them. I do not know who this woman was, nor do I care. But, my money was just as good as hers. After leaving, i called my husband to tell him of the incident. He became furious and called and spoke with someone in charge. He was given numerous bs excuses and was told a 25 dollar gift certificate was waiting for us. That gift certificate will remain there. I will never be a patron at this establishment. The gift certificate was only another slap in the face. I would prefer for my bill to be refunded. I have never been so appalled by a business. My mothers birthday was ruined. UPDATE 48 hours and 2 emails later and Swirl Wine Bar in Solon has yet to address the garbage they pulled this past weekend. So, if you want craptacular service and made to feel like a p.o.s. by all means visit this establishment!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Derek

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