I love this store! BUT the customer service today made me not wana come back. It wasn't anything horrible but still. The girl wouldn't smile or didn't say hi and just seemed miserable. Then I asked how much a handmade scarf was and the girl grabbed the scarf very rough and pulled it off the rack (could of wrecked it) and then went to look it up on the computer in a way like we were ruining her alone time. Another lady came and the grumpy one went to the back so I told this lady how she wasn't very good with her customer service. The lady then gave a ton of excuses for her....yet another form of bad customer service. If I tell you I bad a bad experience in your establishment, you apologize right away, not give me excuses. She said she had to move quickly and that was why she wasn't in a good mood. Then when she came back the lady I complained to proceeded to tell the grumpy one what I had said, in a quiet voice but I still heard. Yet another form of bad customer service. I work in customer service and if I'm having a bad day I still need to smile and be nice to people. We all have stressors that affect us but if you choose a job in customer service you need to be able to get past these things while working.
Nice funky store but not a great experience today. Enough for me to make a yelp account and write my first review. 5 stars for the store and 1 for my experience today so it gets a 3.