2 hours to get your food delivered! I first called them to complain 1 hour after we didn't receive the food. They proceeded to tell us that it was taking some time because they did not have what we wanted readily available but they're almost done and on their way. 20 minutes later they called to say everything was done and the chauffeur was almost there. As a way to make it to me They gave me free spring rolls... I appreciated the call and proceeded to wait... 25 minutes later still no news... We then called then and... they were not picking up... we called them 3 times, no answer! We then called Just Eat to cancel the order... Just Eat (and this is a process they should amend) tried to call the restaurant with no success and then kept us on a 3-way call while trying to reach the owner on his cell phone. The owner who was not there called the restaurant guys on and after talking to them he said they told him I was okay with the delay, that they said they'd give me 10% off and... the reason for the delay was the roads were blocked!! He didn't even know I live downtown 15 min away from the restaurant by car... I vehemently asked for my money back and hope never to deal with this sort of service again.