Went there on a Tuesday night and while place was empty, they sat us in booth towards the back next to the service bar and near the restrooms...sat for 10 minutes for a drink order, mind you the manager was sitting at the bar with her back to us just talking to bartender. Finally, the waiter gets there and we give him the full order (drinks+meals). Drinks and food came promptly...the Ruben was very tasty. Overall food quality is good, however service was seriously lacking! Staff including manager should be more aware their guest!