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| - Have been going to various Outback Steakhouses, but this most recent visit was disappointing. We initially got our seat in the bar area, which is first come first serve, so we bypassed a long wait for a table. We were promptly greeted by our waiter who took our beverage orders while we skimmed over the menu. It seemed to take a long time to get back our drinks, maybe 10 minutes along with our bread. Mind you, we each got sodas, it isn't like it had to wait in line to get filled at the bar or specially made. When ordering, I got the Blackend Tuna and inquired how to make it a 500 calorie dinner or less (since the menu stated it could be prepared that way). The waiter found it rather funny that I would ask, and then asked me if that is what I wanted to do.... I figured that since I was asking then yes, that is what I wanted to do. My fiance got a chicken dinner but substituted the mixed greens for straight broccoli, not a hard request. Our dinner came out, and she had mixed greens, which the waiter left on her plate, and did not take it back, he said that he would just bring out the broccoli that she ordered. I thought this was rude... why would someone who didn't want something want it left on their plate, let alone on the table. My fiance waited as long as she could to eat her chicken since the broccoli was taking forever. Her chicken was already eaten by the time he brought out the broccoli, which was one huge piece of broccoli, not even cut up, it was like the whole head was steamed and thrown on the plate. My fiance asked for the nutrition information on the plate she ordered, and the waiter seemed bewildered by her request. My fiance and I both follow the Weight Watchers program, this is why we need the information for our dinners. I weigh 172 lbs at 6 feet tall, I don't look like I need to be on a diet, but this is what we use to manage our intake. Either way, it seemed like we were bothering the waiter with this request and he advised he would ask his manager for the information. The manager was busy dealing with a credit card issue at another table, so we waited.... and waited, and waited. Much to say, we ended up leaving since we were getting sandbagged. We would have complained to the manager, but he was obviously too busy after 20 minutes to come to our table. Oh.. PS... we even ordered dessert, the Oreo cookie type of waffles, whatever... which were great, but again, the waiter felt it was necessary to remind me about the calories in the dessert, since I took it light with my dinner. Since when do people get ridiculed for watching what they eat. I was really disappointed to have this service there, and I can assure you, we probably won't be eating at the Mentor, OH location again, or for that matter Outback in general.
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