The ignorance I've recently encountered with State Farm is amazing! I would have been a lifer until my most recent discovery with SF. I've been insured for about a year with my X3 through SF, 3 months ago I purchased an Audi TT and added it to my policy. SF well aware the X3 is financed and in both my girlfriend and my name, when I added the TT I also made it very clear I (myself.. not Corazon) paid cash for the car. A month ago SF cancels the policy on the TT but not the X3 and sends me a letter stating they were unable to verify my girlfriends info (she recently switched back to her maiden name) I am guilty of rarely checking my mail.. however SF has frequently called me day after day regarding automatic payment authorization so why not call me for something more serious, right? To top it off Jordan Wells wants to be ignorant and argumentative that my girlfriend is listed on the TT and not the X3? Are we serious!? I cancelled my policy and switched to Progressive, I now have better coverage for less than I was paying through these people. I'd also like to add they tried to change my TT monthly from $69 to $130+ for their incompetence.
Furthermore after telling Jordan to cancel my policy she says "okay" just to be extra sure after getting home I sent her an email and request cancellation confirmation she replies that she would be more than glad (yeah right) to send me the paperwork to cancel but unfortunately her system is down and is unable to... lets not leave out the God knows how many grammatical errors in her email.