By appointment which was great. Walked in on Wednesday (Horizon Ridge) had blood drawn in 5 minutes. Needed results for visit with my doctor for Thursday the following week. Get a letter in the mail on Tuesday saying that due to unforeseen circumstances, I had to return for another sample. Now I have to reschedule the doctor appointment and have blood drawn again.
The letter was dated Thursday, the day after I had blood drawn and was postmarked on Saturday. Thanks for sitting on it for two days. How about a phone call or email on that Thursday, or a notification on their "great" iPhone app, which I kept checking to see the results, telling me they messed up. I would have understood and could have taken care of things that Friday and kept my original doctor appointment.