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| - I was left generally unimpressed by the service at this dentist office and have opted to go elsewhere. While the employees were friendly, the following caused me to change offices:
1) My appointments always started late- anywhere between 35-50 minutes late. My time is valuable too.
2) The cleaning I had was the *most painful* cleaning I've ever had. At one point, as I white-knuckled the chair, the hygienist asked if she should stop. I said no- just wanting to get it over with- and she replied "You're doing really well! Most people need a break!" Not exactly a confidence-booster.
3) Being asked, "So, what are we doing today?" when I sat down. Again, being asked this- as if it was a top-and-sides haircut- didn't build my confidence.
4) A ridiculous number of phone calls hassling me to come in for check-ups. I didn't appreciate being told when I'd been scheduled to come in, without first asking me if I was available for the scheduled times. I found it borderline disrespectful for them to assume I could drop everything to make it in.
As I said, I thought the staff were friendly, but everyone I've spoke to about my experiences says that it's unlike anything they've experienced at their own dentist. I've been told that it pays to shop around for a dentist you like (or rather, don't dislike), so this is what I'm going to do.
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