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  • Initially was very pleased with service. Called March 28th and tech showed up on March 30th at predetermined time. Tech assessed the situation and determined what needed to be done. Tech went over itemized billing. I had to purchase a new garage door opener, which came with one remote. I purchased 2 additional remotes for $45/remote. Now for the but...... Less than 90 days after receiving the products, 2 of the 3 remotes do not work. I replaced the batteries and re-programmed--remotes still not working. Called the home office who had the initial tech call me. Tech told me to replace the batteries and re-program. I told him I had already done that. He advised that if he comes out he will have to charge me!!! His other great advise was for me to call LiftMaster directly. Very disappointed in the post sale services. After spending almost $1300, I would think A1 would be more amenable to solving the problems their products created without me having to spend more money on products (remotes) that are less than 90 days old. Follow up post: Wow wow wow!! Kudos to Tom the owner of A1 Garage. He has restored my faith in his company. Not more than 2 hours after posting my initial review, Tom called me directly and apologized for the way my situation was handled. He offered to come out to my house himself and resolve the matter. Based on Tom's level of professionalism in handling my situation, I have nothing but good things to say about A1 Garage. Tom---thank you so much for taking control of the situation and being an owner who stands behind his products and services!
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