We have been bringing our vehicles here for 6 years now and have found the staff and service to be dependable and trustworthy. They also do their best to get you in and out quickly. They are willing to offer coupons and discounts when they can and prices seem fair. Tip: they're somewhat flexible with the expiration dates on coupons so ask. We haven't encountered a high pressured sales environment although depending on the staff you might run into some strong encouragement. Anytime we've had a mishap with a repair (once in 6 years, accidents happen) the staff has addressed it and made it right. We will continue to bring our vehicles here for service.