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http://www.openvoc.eu/poi#funnyReviews
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  • I wish I could give even more stars- Scott (#0265) and Dean (#1750) went above and beyond to help us and provide the absolute best customer service!! We've only been in our house 2 weeks now and the sewer pipes started backing up into the garage and basement- and being 9 months pregnant, I can't go long without having a bathroom. Once they came out to see what was going on, we discovered our pipes were completely blocked with tree roots that we could see on the video scope. Our pipes were so infiltrated and blocked they couldn't get through them with the the roto or water jet, so they actually had to call in another guy, JT (#6235) and thankfully they were able to get through all of the roots to clear out the blockage! If they didn't bring in the last guy, we would've had to get estimates on digging up pipes and it would've been a huge mess. We had an usual case it seems because the water jet apparently usually resolves the problem. They talked us through each part of what they were doing and what our next options were so that we knew up-front what the cost would be (they don't charge if they can't resolve the problem), and they truly had our best interest in mind and were doing everything they could to fix the problem for the least amount of money. I trust them whole-heartedly and would never call anyone else again!
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