Not the worse experience but right up there. Several empty tables but we were told it would be 25 min wait. Got some beers from the bar (that is why I gave them one star) and sat at a reserved table waiting to be called. Finally ask the hostess why we could not have one of the empty tables and she finally got is seated. Ordered an appetizer and it was delivered by a kid who placed it on the table and split the sauce and then walked away. Had to ask for plates and napkins and to please clean up the mess he made. We got plates and he took the napkins to clean up the mess and never came back with napkins. Appetizers and dinner were flavorless (ordered the Cuban and fish and chips). I will say that the pumpkin bread pudding was awesome (that was the second star). We have not been to Harvey's in a while and now I know why. So unless you just want a cold beer and desert I would not suggest this place. Go to blue 32 next door.