This panera has to wait with the buzzer for your food. I do t mind that, but what is the point of the tip thing then? There are always plenty of places to sit, the dining area is more open then some others. The food is the same as others, however the customer service and couth the staff has is at a higher standard, i like that. It's clean. No employees were seen jumping up onto a counter here. It's a go for me.