Let me start off by saying I love credit unions in general, I've had CU accounts my whole life (albeit in NY state) & have appreciated the fact that generally you keep $5 in savings & your accounts (checking included) remain open.
At this particular CU when opening the account they charge you a $10 membership fee, then the $5 in savings is required. I've never heard of this cockamamie BS - though it's marginally better then another CU where you have to have a min balance of $500! In any event I originally started using this CU because I still have CU
accounts in NY & as this is a shared bank I can make deposits to my other accounts. The biggest problem we have is lack of communication. My husband has EXCELLENT credit & the idea was that he would switch out higher car payments to the lower interest accounts listed on the advertising. The lady at the counter was supposed to call us today, haven't heard a thing from her. So I called and ended up talking to some bozo in God knows where! After irritating my husband to the edge of insanity by her incessant's (I'm surprised she didn't ask for his blood type! She finally comes back & says "we have a counter offer for you". WHAT??? So then my husband asked about the loan they advertised and the woman says "well, you weren't approved", HUH??? Not approved for the lower interest loan, but approved for a "counter offer"??? They get you in the door "promising" great rates, but it's BS! As I said my husband has EXCELLENT credit! So what's the deal??? One of the worst CU's I've EVER dealt with!!!!