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  • I came in to purchase a car for my wife and ended up trading in my Challenger to get me a car also. The deal took forever to get done. Paperwork had to be signed several times because of the lack of communication with finance department. They offer to put gas in my car for the inconvenience but it the principal of get the paperwork done the right way the first time. The finance department at the dealership fail to offer me other coverage that would have prevented me spending more money out of pocket. Then after 2 and a half months later my battery goes out on my Volkswagen Passat. I have it towed to the dealership and they look Examined the battery and other components that may be an issue just to later say your battery need to be replaced. Now this is a used 2014 Passat but it only had 17k miles on it and there no way that this battery should have went out. They offer a reduce rate for the battery which was still ridiculous high. What should have been done is replaced the battery at no charge. After this experience with Larry H Miller im never going to buy a car from them again. Poor communication within the departments in the dealership and even worst between the customers.
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