The shop is very fair, is helpful with identifying repairs that are necessary and pointing out things that would be good to do but can be delayed. They will also try to fix things with old fashioned ingenuity vs. putting in new parts for every single little thing. When a battery is shot it is shot, but we had a rear window latch that was not working. They originally thought it would need to be replaced, but when they opened it up they realized they could just tighten a few bolts, grease up the latch, and it worked like new again. We went from an estimated $100 to $5 for some grease.
There are other things I would like to see them improve but I would have to say for auto shops they seem to be pretty darn fair.