It's too late when I read all the reviews here. I got the same experience with all the others. I came from CA and stay in Chandler for a couple of months. It's just about the time for me to do the regular cleaning. I called a couple of dentists and they all say the dentists will determine which cleaning I need either regular or deep cleaning. Only this office said I can have the regular cleaning on the same date with the examinaton and x rays. i particularly emphasized I just needed the regular cleaning which the receptist said I can have it. So I went here. They gave me the x ray and the examination but not the regular cleaning. The reason is the regular cleaning will worsen my teeth because the particles will drop into the pocket during the treatment. I complained about the message received over the phone. The receptionist started to deny what she said to me. I am not sure it's the state dentist board set up the rule for all the AZ dentists if people require the deep cleaning and then they can not have the regular cleaning before any deep cleaning treatment. To me Cafornian, I don't have this issue at all. I can decide what treatment I'd like to receive, not enforced by other unknown people. Anyway, the office or the receptionist should have been able to give out the honest, true information. Just as I agree with other people over here, DO NOT GO HERE.