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  • Yikes. Chaos. Calamity. 20 minutes for a sausage egg McMuffin, an egg McMuffin, and 2 hash browns. Only received it after complaining about other orders being served before ours. These orders, I assume, are made in order. How the staff cannot put together and get out food in order is mind boggling. I almost feel bad for the manager. I say almost because the level of communication is not where it should be and that's clearly on him. I say almost because the speed at which his employees work could be best described as negative speed. I'd estimate it close to -10mph. Things happen in reverse. I witnessed multiple customers argue with employees and the manager. I even had to speak up to get out meal. Then the manager starts putting together the meal, only to find out Ms. Slow Motion next to him was also assembling the order. I hate to say that this is what you expect when you do anything on W 117th, but yeah, it's what you expect. That said, the egg sandwiches were pretty dang good.
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