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  • They totally got my late night order wrong!! I tried calling them that night and the phone just rang and no ever answered and they did not close until 1pm. I had been out late and was starving and I went to bed hungry. I order 2 wing combos 1 mild & 1 medium. What I got was 12 extremely hot chicken fingers chili cheese fries and 3 extremely hot chicken fingers with fries. I called the next day and was told to bring the receipt in and they would make it right. I got there with my receipt and the manager on duty told me that I would need to bring the day old food back with the receipt. I advised his that since it was hot fingers and chili cheese fries I could not eat it I threw it away. He refused to make the order right! This was my first and last business to an establishment that would think I would lie about receiving a wrong order. I know someone else would have had to call because they got my order. I hope they enjoyed mine because I did not enjoy what I got. Very poor customer service skills on this managers part and he did not even attempt to make me happy or even offer me a discount. I was going to buy some more food but he lost that sell. Disappointed in Hamburger Hut!
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