There is no service included in your experience here. I wanted some fresh pepper for my caesar salad, but there was no one available to ask. Random servers drop your food and run off. We were sharing a chicken dish, the plate was dropped in the middle of the table. No one asked if we needed some plates, the server never stopped by to offer plates. Checking in to see how things are going is not done. Dirty dishes and empty glasses were never cleared. Asking if you'd like another round of drinks is not included. You have to flag the server down and then your wine never comes. We had to share a knife throughout the meal, even though we asked for a replacement. When a restaurant is charging a premium, you expect premium service, not worse than you get at Olive Garden.
The pizza is not that great. One piece of basil on an entire margarita pizza is ridiculous. The crust was thick and doughy, not thin and crispy as you would expect from a wood-fired pizza.
The manager is completely clueless and only served to make our experience worse, rather than better. We were refused dessert and left feeling sufficiently punished for voicing our feelings about the service.