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| - Yesterday, (Father's Day) was possibly the sixth time we have eaten at the Longhorn Steakhouse on 75th Ave., Phoenix. We were told it would be a fifteen to twenty-minute wait for a table. We were given a pager and we seated ourselves in the waiting area. Within two to three minutes the pager went off, I brought it to the hostess thinking it was an error, to my surprise, the hostess informed me that our table was ready. The hostess showed us to our table and within minutes Shaley our friendly, smiling server was taking our drink orders. Shaley quickly returned with our drinks which were soon followed by a second trip with freshly baked bread and asked if we were ready to order or if we need a little more time. I told Shaley we were ready and she took our orders. We ordered two filets cooked medium, one with a side of baked potato and the other with a side of fire-grilled corn on the cob and an order of Redrock Grilled Shrimp with rice and broccoli. Shaley told us what our salad and dressing options were and took our salad orders. Shaley returned shortly with our salads and assured us that our dinner orders would be out soon. Our dinner orders were brought out shortly after we had finished out salads. I mention this because I resent having my main course brought to the table to get cold while I'm still eating my salad. Nevertheless, considering how busy the restaurant was yesterday I would have overlooked this if it had occurred. But, apparently, Shaley is dedicated to providing proper service regardless of how busy she is. Shortly after our main course arrived Shaley returned to check if our orders were cooked to our satisfaction. Yes, they were; they were cooked to perfection! When Shaley returned to check on us, I asked Shaley if her name would appear on the receipt. Shaley told me her name again and assured me her name would appear on the receipt. I told Shaley I was very impressed with her service and would be writing a review on Yelp and I would give her the credit she had earned. Sheley was visibly pleased and informed me that she was a new server who had previously been a hostess! As I mentioned at the start of this review, this was possibly the sixth time we have dined at this restaurant. We would not have continued returning if we weren't satisfied with the food and the service. But yesterday was exceptional. The restaurant was filled to capacity or close to capacity, the servers were moving so quickly, they were short of jogging between the kitchen and the tables, yet our service was flawless from the moment we spoke to the hostess to the moment we left the restaurant. I believe all the staff and in particular Shaley deserves to be commended for outstanding service under the most difficult conditions.
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