I came here on a Saturday for my appointment which was the product purchase of at least $50. I could have chosen the option to pay for a private back room session but the $50 would only be for the makeup application. Only problem was that your makeup artist could leave to help other customers which I was fine with since I wasn't in a rush. However, my appointment was for 11 and I was seated at 11 but my makeup artist was too busy helping others that I didn't get started till 1130. This was my first time at this MAC and probably my last. The makeup artist did not do a good job. I asked for fake eyelashes she cut one of them really short (2/3 of my eye) and the other (3/4). By that time I was aggravated and I had to go! I was in that chair for 1.5 hours and I did not like how I looked. I ended up hating the eyelashes, my foundation just looked horrible, and one of my eyes had more of a smokey eye on one side than the other! I still ended up buying products but not the products that she used. I would definitely try to research and get a MAC artist that is awesome not mediocre.