I come here frequently because the location is convenient and the bubble tea is nicer than at most other places.
However the bubble tea tastes like there's no tea in it. I highly recommend the mango smoothie though.
And it is a bit ironic but the fact it's always so busy was a big reason for me to stop coming here. For example, one time I was waiting around while people who came after me were getting their drinks. After an embarrassing mix up with another customer I found out my drink had been ready for some time but simply hadn't been called out. No big tragedy, it happens, but it was a negative experience that I'd rather avoid by going to to a quieter place. If you dislike crowded and rushed places too maybe you will also dislike this Chatime.