Finding a good dog groomer is not easy. After reading the reviews I called Best in Show. The price and taking me last minute on a Saturday was a plus. My dog is a cocker spaniel who does not like getting groomed and finding someone that does the complete services as advertised and any request the dog owner has it very hard to find. I have taken Duke to several groomers and I'm always disappointed because they never completely finish him . Duke has to be muzzled and hates his feet touched so I know he's not easy to groom. Overall I'm happy with the service and will be bringing him back . The owner seems like she genuinely cares and treats the dogs with a gentle touch and takes the time to tell you how your dog behaved. When I left there I had felt that my dog was treated the way we all hope they treat our loving pets.