I had to take my son in last Saturday for suspected strep throat. I checked in online and received a text with my appointment time which was approximately 35 minutes later. I receive another text letting me know I needed to be there in 15 minutes. We arrived, filled out paperwork which was the normal stuff but I have to mention they took my insurance card and ID and marked off Insurance on the form to not fill it out. That's unheard of. Typically you have to write out your insurance information regardless of them having a copy of the front and back of your card, I appreciated this little detail. We were seen within 10 minutes and out the door with a prescription and positive test for strep. The P.A was very nice and detailed. The front office staff was nice and helpful. I can't remember being happy with medical services and there being a strong customer service presence in a medical office. Huge shout out to this urgent care. The attention to detail, friendly caring staff and thoroughness in processes really show you put a great amount of work and thought into patient care and their experience with your office. I would highly recommend, and definitely my go to urgent care going forward.