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| - I normally don't post reviews but I was complied to do so in this case. I was quite disappointed.
In the beginning me and my partner was greeted and we were seated. It seem to have started great. We were given complimentary appetizer. Two pieces of shrimp, two bruschetta, and two cucumber slice with a salmon mousse on top. Quite tasty.
As we were eating, I didn't really think of much in the beginning. But I saw another couple(white) who had the same apps but had four pieces of shrimp. I was a little disturb. We were two asian couple and we were in our 30s. The inconsistency was disturbing.
Next our actually appetizer came in. I had the grilled calamari with a slight charred favour topped with greens, and my partner had PEI mussels in a white cream sauce. Both were fine. No issues
Then our mains came in. My partner had ribs and a skewer of shrimp. Both were fine but nothing special. The ribs was drenched in BBQ sauce but it was tender. The shrimp was grilled.
My main was a double leg. I didn't pick the steak because I had steak from another restaurant not too long ago so I wanted something different. That was when problems started happening. One leg was cooked fine but the other leg was oozing out blood. It was unacceptable. So I ask them to take it back. So they re-fired and cook it again. I received the same chicken back but it was still oozing out blood. At the moment, I didn't want to get it again. I was upset, and uncook chicken was something I didn't want to mess with. So at that moment I told them don't worry about it. I don't want anything else. I did not even get an apology from management or even took back my plate and did the meal again at the first chance they got. I was not looking for a free meal or anything. I just wanted something done right and shouldn't be worried from getting sick from eating chicken. Once again, I gave them a chance to do it right but they blew it.
Oddly my partner over heard another table had improper cooked steak. I was wondering what's going on??? Anyhow
Next dessert, we both got crème brûlée. That's the most redeeming part of the meal. Hard sugar top, smooth custard and not a bit grainy. If you want to have your meal here that probably the only thing I'll order.
Once we finished and received my bill. I think I given them a reasonable 15% tip considering the type of treatment we received, but management gave me the cold shoulder when I completed the transaction. I didn't want to make a scene or argue. We just left quietly and never we return again.
Final thoughts, if you must go, I recommend the crème brûlée (that was the one star). I would have given them nothing if I had the choice. Either then that there are much better places to go. The Keg or Ruth Chris, they offer much better for the money and better service. The service was mediocre at best. If you are in the service industry, service should be number 1 no excuses. Management was just awful.
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