My friends and I had a terrible experience at this location about 2 months ago- they got all out our orders wrong, took forever to bring them out, and acted indignant when we requested that our orders be remade. I ordered a burrito without cheese or sour cream as I am allergic to dairy, and it came out with both. When I brought up I was asked if I wanted them to remake it and when I said yes, the woman behind the line snatched my plate and later we could hear her slamming things around angrily. Hawthorne is basically the only good location I have been to.