I was ordering all of my meats from Topline last year and was thrilled with the products and service I was getting. It was as good as it gets.
This year, I made a terrible mistake and ordered from another supplier because they had a good sale going on. Not only was their customer service a nightmare, but the shipping was late and the product was thawed by the time it got to me [3 days later than it should have, no less]. Though I realize this is the shipper's fault more than anything, I complained to the company, and they have done absolutely nothing to resolve the issue. I will never make that mistake again!
Shame on me for ordering elsewhere when I knew I already had the best. Topline has the best quality meat I've ever had and their customer service is absolutely top notch - super responsive, fast, and friendly. I can't say enough good things about them to my friends and family, and will continue to be a loyal customer.