This was my first time at Fresh Millions so I was not familiar with the way they do things. They don't allow customers to create their own salad but rather have to select one of theirs and can only switch out the ingredients you don't want from their salad with what you want. So if a salad on the menu comes with tomatoes and cheese but you don't want those then they'll substitute those two ingredients but if you want more greens (anything in the salad bar) then they'll charge you $0.50 per ingredient. That adds up since most of their salads only have three greens. That's not much if you want a salad for a meal and not an appetizer or side. I added shrimp (four grilled shrimp for $1.50) which were good but the bulk of my salad was lettuce (see photos).
And they don't chop or cut everything small enough to put in your mouth without cutting it with a knife. I felt like I wasted $10 because my salad was mostly lettuce. They do nickel and dime you which is a turn off. I prefer to create my own salad with as many veg as I want without it costing more than $10 like they do it at Salata. Not a huge variety in the salad bar but it was decent quality (not wilted and tastes good).
The bowls are probably the thing to get here not the salad if you want a meal. The bowls looked good so next time I'll try one of those but not at this location. I felt the customer service and friendliness was lacking and I found it difficult to understand what was being said to me because the woman was soft spoken.