My first experience here was amazing. I wish I remembered the guys name that helped me, but he walked me thru everything. I went home and had a delicious bowl I built myself. I chose three proteins: yellow tail, crab, and spicy tuna. All were fresh, all were tasty. There was so much food I got two meals out of it. I went back a few days later and there was another guy there who helped, not as friendly. I ordered the same exact thing, and there was a huge difference in the size of my bowl. Super disappointed. Charged me $1 extra for two slivers of cream cheese. I paid for cream cheese my first visit but the amount I got was worth it. I have a huge issue with consistency. I don't want it to be a toss up every time I dine somewhere. That's the reason for 3 stars. Otherwise based on my first visit I would've given them 5.