I've been a regular Stumpys customer for two plus years now, but that ends tonight.
Cold pizza delivered late, having to shout into the phone to give phone number and address, teen attitude when placing an order, and a general sense of we just don't care.
Sorry, I work hard for my money, and you won't be getting any more of it.
Oh and the management really needs to research customer service. Be humble when someone calls to complain; listen, correct it, move forward. Don't 'um' and 'yeah.' It may not be your life's work, but it IS someone's business. And hopefully they'll be reading this.