Service is often pretty crappy, but their food is good. The Gollo burro is one of their specialties, getting it "green style" is key. My family and I ordered take out from there a couple weeks ago and they definitely skimped on the portions. My bean burrito barely had anything to it and my side of rice was only a couple bites. Kind of frustrating. Usually bad service can be easily forgotten by good food and decent prices, but I think I will keep my trips to Casa R to a minimum.