I haven't had a Big Boy Burger for maybe 20 years. My guess... it'll be another 20.
It wasn't bad! ...it just wasn't good. Quality is a step above McDonald's. All of our burgers were burned. Buns were nice, I liked topping options. Fries were very good (probably a cross between the natural cut of Five Guys and the thinness of Steak n Shake). Price isn't bad.
Shakes were a total disappointment. I feel like we could have taken a bottle of Hershey's Syrup, cheap vanilla ice cream and a little milk and we'd have the same thing at home. There really is nothing special about the shakes.
Staff was very friendly, service was quick, dining room was clean and well kept. There isn't a ton of seating. This is Chipotle style ordering (what kind of dish are you getting, then go down the line adding toppings, etc...)
Even though we won't be getting another one, the shake/dessert station is separate so if you aren't ordering food, you can just order dessert and pay there.
Nice idea, but not impressive food. Would rather go to Five Guys for about the same price literally across the street.