I ordered 2 hot beef sandwiches with fries and a side salad. Said it would be 45-60 minutes for the order. It's a Friday so I understand must be busy. I get there 45 minutes later and it's half empty, wonder if there was a rush before, I got my food and left. Got home and realized they forgot my salad, called them and told them, they went and checked and said "oh yeah it's here, if you want it you can come get it." I don't live very far fortunately but they didn't even offer to drop it off or anything. I get things happen sometimes, I didn't get an apology until I was leaving with my salad, terrible service.
Updating a previous experience, Dennis the owner reached out and wanted to give me another shot at my bad experience. I got the order for pick up again and got the hot beef sandwiches. Order was ready right on time, the young lady who was helping me out was very nice, my order was correct and the food was not only hot but really good! Have to add the sweet peppers on the hot beef!