Was checked in last night at 6 and met by the amazing Lynn. She made me feel comfortable and got me in bed in my tiny room. But then I was forgotten about. They didn't have my meds? Wtf
Forgot totally I was here this am and sweet Lynn came in to gather my breakfast try. Whoops, they never had brought breakfast. One was hustled in with seriously cold eggs, 'white gravy' from a package and a frozen biscuit. Fake OJ! Omg. No administrator ever came in, though I was told a couple times they would. I'm here for physical therapy due to 2 new knees. But after being ignored and not even walked around the halls to keep my legs from stiffening, I went to the bathroom on my own last night. Ditto this morning and only to find a broken empty soap dispenser to go with the lowest grade and frayed towels in the shower... Finally after asking again, the "weekend therapy" crew came in. We walked, I'm stiff as a board! Was told to do this and that on my own???But surprised to hear that was it for today and no therapy tomorrow, so I'm going home. I'll uber myself to Banner Health Scottsdale and use their excellent PT crew. Unfathomable the bill of goods I was sold! Stay away folks!