I brought my 19 month old daughter here, this was her first dentist appointment. They really made her feel comfortable they asked us if we wanted to take a tour of the office beforehand so she wouldn't be so nervous going into the back. She did cry throughout the whole process since this was her first appointment but they really tried comforting her, and they didn't seem at all bothered with her crying. The only reason I'm giving a 4 star is because we were waiting in the lobby for about an hour before getting called back. Staff and dentist are great office was very clean.