pros: service is great and the people are fantastic. L'occitane products.
cons: the spa with their price range should have more amenities like a pool (at least a little hot tub). The locker room is really small (intimate if you will). The "lounge" or the waiting area is TINY! and not private at all- it's located RIGHT next to the check in area and anyone walking in can see u "lounging" or waiting for your service. the walls are paper thin in the massage rooms- I can ALWAYS hear what's going on outside and every conversation.
I like this place because it's brand new and always super clean but it needs a better lounge area- seriously, where am i supposed to go and relax after my treatment? Can i grab a cup of tea and sit around for a bit? I think for me, this place could be soooo much better only if it had a better lounge like the stillwater spa- where u can sit, have a tea, have some fruit and relax before/after your treatment instead of rushing in and out like you're at the gym. This is a spa! Come on, how can you have designed a spa without a proper relaxing/lounge area?