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  • Visited on a Saturday around 6:30 PM. Service was slow and they seemed to be short-staffed for Saturday evening. All of our meals (bacon cheeseburger, chicken sandwich and tacos) turned out good. However, the reason for the 1 star review was an issue with an appetizer we ordered. We wanted to order the chips and salsa for $4.99 and then add a side of queso for an additional $2.00. Our server misunderstood our order and we only received chips and queso, so we asked for some salsa as well. When we received the bill, we were charged for chips and queso ($6.49) and a side of salsa ($3.00). When we asked our server about the pricing for the appetizers, she told us that there is a menu item that only includes chips and queso and then thought we also wanted a side of salsa. We then double checked the menu and showed her that chips and queso wasn't a listed item. In spite of this, she continued to argue with us about how the bill was calculated. We eventually spoke with the manager on duty who explained that the menu had recently changed and the computer could still ring up old menu items. Overall, while it was only a few dollar mistake, our server handled it very unprofessionally and it left us with a bad impression of Tanner's.
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