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  • Customer service is a thing of the past. If you don't expect anyone to smile, to be friendly or to even act like they give a crap that you're there, then you won't be disappointed. The food is typical Zaxby's and I've never had a problem with the food. So I gave it two stars. The people I've encountered working at this location are horrible. A few days ago I asked a question about the difference betwee two of their meals, and the guy looked at me for a few seconds, shook his head, shrugged his shoulders and asked me if that's what I wanted. What??? I said, "No. I wanted an answer to my question but I guess I can't get that here." Then I just ordered one of the meals. That's the level of customer service all too common these days, and this Zaxby's does indifference well.
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