My first official foray into Walmart (and probably my last)
My wife Jane and I head there this AM....have approx 30 items when we approach the check stand area. Only check stand we see open has cashier beginning to check out overflowing cart with another customer with full cart waiting. Look around and see 3 more check stands with lights on and cashiers. Head on over when I notice that all 3 are express lanes and say 20 items are less. Cashiers standing there talking to each other as I stroll up....conversation goes something like this
me: hi
cashier: hi
me: are all 3 of you express lanes?
cashier: yes
me: 4 check stands open and 3 are express with no customers and the only other open one has large orders with a line?
cashier: yes
me to Jane: I guess we have to wait in line
cashier: goes back to personal conversation with the other 2 cashiers
Semi-happy ending: after a couple of minutes withing in line, the nice manager lady walks by, sees the line and
goes to next check stand over, counts it in and calls us over..
Rating would have been 1 star, but the nice manager lady pulled it up to 3 with her customer service