I've only visited this location twice....and each time I've received EXCELLENT customer service. My first visit, Amber assisted us, & the second visit an Caucasian male (one rainy Sunday afternoon) assisted us (me & my daughter). My 12 yo loves coffee....but she's a type 1 diabetic. Both staff members assisted us in what they offered & what would be a great choice for her (so her glucose won't rise). She now LOVES the Skinny, decaf latte w/ sugar free hazelnut & breve' milk.
Thanks to the both of you, we WILL be visiting this location often!!! Thank you also for assisting my daughter so very patiently