I had been interested in trying fatburger for a while. We came in at about 8 PM, the service was good, the guy working the register was cheerful. Overall a solid experience, although the burger should have been outstanding and it was not. Condiments were spot on, patty was not especially flavorful but still delicious. I can respect an establishment that doesn't freeze their meat. Bun was dry. I think if I had ordered some cheese it would have been better.
Fries came out hot and were good, but not great. I figure if I can get a more satisfying burger and In N Out for half the price Fatburger as a franchise needs to try harder.
Again, I thought the employees were friendly and knew what they were doing, just the food wasn't up to par.