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| - If I hadn't had a cake from them a long time ago, this rating would be a one. I thought for sure we would get a cake from here since I had a Cassata cake for my graduation that was really good. When my fiance, family and I went in to talk about options for our wedding cake, I was absolutely appalled by the condition of the shop. It was filthy. Not only did it look like the decor hasn't been updated since 1970, but it also looked like no one had vacuumed, dusted or cleaned anything either.
When I showed them a picture of the style of cake we were looking for, I was told "we cant do that", "we dont have that" and "it looks tedious". Is that any way to get business?
The cake samples we tasted (white, choc, red velvet) were dry, bland and really just not good. They quoted $800 for a guest count of 200. Quotes from other companies were around $450-500 and had a much better presentation and were willing to work with us on what we wanted.
Lastly, once I compromised on letting them put a ribbon around my cake, as opposed to the "tedious" pearl beading I originally wanted, she said they would charge us $5 to put the ribbon on!! WTF!
Overall very disappointed, especially given the reputation and history of this company. The dirtiness of the store was the worst part of it all - I will never get bakery from here knowing it is made in a facility with such unkempt conditions - what does it look like "in the back"?!? Scary.
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