I've been to the restaurant a few times and thought that the service was terrible, the food was average, and the dessert was okay. Since knowing a former employee, my opinion about this place has worsened. Ill start off with some pros
Pros:
The decor and atmosphere is pretty nice. Its very relaxing and a nice place to have a drink with a friend. Some of the dessert is good as well but nothing exceptional.
Cons:
The service on busy nights is terrible. Very very slow. After meeting a former employee I found out that the servers are over worked like horses. The owners do not want to spend any money on labour and the restaurant is very frequently understaffed. The few servers are expected to take care of the entire restaurant, expected to actually go behind the bar and make their own drinks and make their own desserts (because owners do not want to pay a bartender), clean the washrooms in between this, all the while getting yelled at by the owners for not doing this faster. They dont even have time to wash their hands when they make desserts because theres so much to do. Basically they are expected to work like robots. I witnessed a waitress getting some heat from one of the asian managers and she looked like she was going to cry. Service was slow but It was obvious her and the other server in the restaurant were over stressed. The food itself is also pretty poor but I found that the quality has been improving since the management was switched. You can find some tastey things on the menu.
Overall:
I wont be coming here anymore. After experiencing poor service and avg food on more than one occasion, and witnessing and hearing about how terrible they treat their staff, Ill take my business else where.