First of all my booking was stuffed up by the operator, luckily I called to confirm, but the only reason I called was to ask why I had been double charged, in which they said it was a mistake and I would get a refund, which still has not happened a week later. Once at the place, the girl to speak to about my return trip was extremely rude and arrogant!!! Can tell she definitely doesn't work for tips!! On the good side the two drivers I had were exceptional and very professional, no complaints about them at all