Ok I worked in the "fast food" business so I completely understand that you get slammed and it throws things off. However... this was beyond ridiculous. I wait an HOUR for ice cream! I walked in and there were maybe 8 people ahead of me. The girl cashier told me it would take about 30 minutes. No problem. I went next door, ordered sushi, waited for that and came back. It had been 30 minutes for that. When I came back there were 2 groups of 3 still waiting for their ice cream. The 2 employees were moving so slow!! I asked the same girl who took my order how much longer (after waiting 40 minutes at this point) and she said 15 more minutes!!!
Compared to Tolled Ice Cream on Eastern... this place is terrible.