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  • I have seen Francesca for a while and was always happy. However my recent visit in February really disappointed me. I went for my regular Botox appointment and was told there was a new and better (and more expensive product) called xeomin. Because I have always had great experiences with her service and trust in her abilities I said sure lets try it. She raved that her clients loved it and it will last longer. The results were not impressive. I waited the 7-10 days that it supposedly takes and the lines that Botox usually destroy we're barely decreasing. Just shortly after a month mark I called and expressed this to her receptionist and I was assured I would recieve a call back. 3 attempted calls and some voicemails later I never once got a return call. That is just bad business and I was very frustrated that I was up-sold on a more expensive product that obviously did not work (for me at least). Had I requested this new product I would've accepted the chance, however I did not. And I paid a pretty penny! Shame too. Time to find someone new!
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