Wow, haven't had such bad service for quite some time!
When this restaurant used to be Zine we never received bad service but it was also never the best. The service at Hong Kong cafe takes it to a new low. Our waiter was lost, except for certain tables that weren't white. They received their food and multiple returns to their table before we ever got our food. Some of the food finally arrived, missing half our dishes. Oh, it gets better, the food was cold.
I complained to a manager and she was extremely nice and apologetic. Too little, too late. Beware.